hopelink

Workforce Analyst

hopelink

3 months ago
Remote
Full Time
Junior
0 applicants
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About this role

The Workforce Analyst supports the Crisis Services program by analyzing staffing, attendance, and scheduling data to maintain operational efficiency and service continuity. This virtual role involves monitoring workforce metrics, managing leave requests, coordinating staffing, and ensuring accurate documentation.

Skills

Qualifications

Bachelor's DegreeExperience in Workforce ManagementExperience with ACD and IVR systems
hopelink

About hopelink

hopelinkbh.org

HopeLink Behavioral Health is a nonprofit organization delivering behavioral health services, crisis intervention, and suicide prevention in the community. Its mission is to change and save lives by providing accessible support and resources during times of distress. Built on the idea of hope and help, HopeLink aims to be a trusted partner for individuals and families seeking mental health care and crisis assistance.

About hopelink

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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