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© All Rights Reserved. ApplyBlast.com
JPMorganChase
The Workforce Analyst role focuses on intraday performance management and short-term schedule planning to ensure optimal staffing, skilling, and service delivery for Contact and Back-Office Centers. This position involves real-time monitoring of service levels, building daily staffing plans, and partnering with forecasters and schedulers to address variance drivers. The analyst will execute intraday schedule management, including shift adjustments and overtime offers, while maintaining compliance and optimizing service levels.
JPMorgan Chase is a leading global financial services firm that provides a full range of banking, investment banking, asset and wealth management, and payments and treasury services to consumers, businesses, governments, and institutions. Its consumer business operates under the Chase brand, offering retail banking, credit cards, mortgages and auto loans, while J.P. Morgan delivers corporate & investment banking, markets, securities services and asset management. Headquartered in New York, the firm combines scale, technology and risk management to serve clients worldwide. It is one of the largest banks by assets and is widely recognized for its capital markets expertise and integrated financial solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JPMorganChase.
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