Western Governors University

Workforce and Quality Analyst

Western Governors University

2 days ago
Salt Lake City, UT
Onsite
Full Time
Junior
0 applicants
View Job Listing
Western Governors University
Apply to 100+ jobs

About this role

A Workforce and Quality Analyst at WGU ensures service level agreements are met by monitoring staff performance, managing workload distribution, and improving operational efficiency through process improvements and training enhancements.

Skills

Qualifications

Bachelor’s degree in a related area2 years of experience related to contact center auditing, evaluating and developing scorecards, leading and tracking calibration activities
Western Governors University

About Western Governors University

wgu.edu

Western Governors University is an online university where you can earn an affordable, accredited, career-focused college degree at an accelerated pace.

About Western Governors University

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

Unlock Company Insights

View leadership team, funding history,
and employee contacts for Western Governors University.

Reveal Company Insights

ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

© All Rights Reserved. ApplyBlast.com