Workforce Forecast Analyst
Humana(1 month ago)
About this role
The Workforce Management Professional 2 (Forecasting Analyst) at CenterWell, a Humana company, uses people analytics and predictive forecasting to inform workforce decisions for contact center and back-office operations. The role focuses on producing accurate forecasts and aligning staffing and hiring plans with organizational needs. This is a remote, full-time position supporting enterprise workforce optimization and performance monitoring.
Required Skills
- Forecasting
- Workforce Planning
- Data Analysis
- Forecast Variance
- Verint
- Genesys
- Excel
- SQL
- Tableau
- Communication
+3 more
About Humana
humana.comExplore Medicare plans and health insurance coverage to fit your lifestyle. Turning 65 or recently qualified? Sign up for Medicare coverage! Start with healthy, start with Humana.
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