Workforce Management Analyst II

1 month ago

3.9 on Glassdoor

Hybrid

Full Time

Medior

0 applicants

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About this role

The Workforce Management Analyst II at F5 supports operations across multiple regions by managing staffing, forecasting, and resource allocation to ensure high-quality service. The role involves analyzing data, building schedules, monitoring performance, and improving workforce processes in a global contact center environment.

Skills

Qualifications

Bachelor’s degree in business, Analytics, Operations Management, or a related field2+ years of workforce analytics or scheduling experience

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