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© All Rights Reserved. ApplyBlast.com
Alta Resources
This role manages workforce forecasting, staffing, and schedule compliance for existing programs while analyzing call volumes to recommend future hiring needs. The position involves interacting with Program Directors to assess team impacts and utilizing databases and analytics to deliver efficient workforce management services. Candidates must be adept at managing multiple client teams within a call center environment using specific workforce management applications.
Headquarters
Neenah, Wisconsin, United States
Company Size
1001-5000 employees
Founded
1995
Alta Resources is a global business-process outsourcing (BPO) provider that insources customer care, sales, e‑commerce and fulfillment solutions for enterprise and digital-first brands. It partners with world‑leading companies to deliver end‑to‑end outsourcing services aimed at improving customer experience, growing revenue, and streamlining operations. Alta leverages a global delivery footprint, multilingual teams, and tailored technology to scale support and fulfillment across channels.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Alta Resources.
Alta Resources didn’t post a salary, so this is our estimate from similar listings.