Farm Bureau Financial Services
The Workforce Management Analyst will analyze intra‑day contact volume data and monitor service levels for a multi‑line contact center, making real‑time schedule adjustments to meet KPIs. The role also involves developing reports, dashboards, and presentations to support strategic decisions and improve operational processes.
Farm Bureau Financial Services is a U.S. insurance and financial services company affiliated with local Farm Bureau organizations that delivers insurance, retirement, and investment solutions through a network of local agents. It offers personal and commercial insurance products (auto, home, farm/ranch, life) plus wealth-management services such as annuities, IRAs, and financial planning. The firm emphasizes personalized, agent-driven relationships and community-focused service, positioning itself around putting people first and plans second. Headquartered in the Midwest, it serves customers across multiple states through locally based Farm Bureau agents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Farm Bureau Financial Services.
Farm Bureau Financial Services didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role