Everise
The Assistant Manager of Workforce Management oversees a team of analysts to forecast staffing levels and adjust schedules based on call volume variances. This role involves monitoring service levels, creating contingency plans, and providing strategic advice to ensure efficient delivery of service level agreements. The position requires direct collaboration with site operations and senior management to optimize productivity and efficiency.
Headquarters
Plantation, Florida, United States
Company Size
10001+ employees
Founded
2016
Everise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Everise.
Everise didn’t post a salary, so this is our estimate from similar listings.
52% below the average for this role
Opportunity is Calling – from Asia to Latin America
May 14, 2023