Allstate
This role supports Direct Phone Sales operations by monitoring contact center metrics, managing real-time staffing plans, and optimizing workflows to meet service level targets. The position involves analyzing workforce data, processing scheduling requests, and utilizing telephony systems to ensure optimal performance and agent adherence.
Headquarters
Chicago, Illinois, United States
Company Size
1-10 employees
Founded
2015
We protect what matters most, and more. From auto and home to device and identity – for our customers and communities. Learn how we put our good hands to good use.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Allstate.
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