NICE
The role involves providing Level 2 and Level 3 support for NICE IEX Workforce Management applications, both on-premises and cloud, collaborating with R&D, Customer Success, and global customers to resolve product issues, create knowledge base content, and mentor other engineers. The engineer will prioritize critical issues, perform production changes, and act as a subject matter expert for new releases and service packs.
Headquarters
Hoboken, New Jersey, United States
Company Size
5001-10000 employees
Founded
1986
NICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NICE.
NICE didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
Novo and Hims make nice, striking deal to sell Ozempic, Wegovy on Hims' telehealth platform
2 days ago