Carwow
The Workforce Management Real Time Analyst monitors and optimizes real-time staffing to ensure service level agreements are met and operational challenges are addressed. This role involves tracking live adherence, managing dialer settings, and making intraday staffing adjustments to drive efficiency and enhance customer experience. The analyst collaborates with operations, WFM, and leadership to improve agent performance and resolve workforce disruptions.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2013
Carwow brings you the best offers from thousands of trusted dealers so you can buy or sell your car in just a few clicks. Buy. Sell. WOW.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Carwow.
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