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© All Rights Reserved. ApplyBlast.com
The Ohio State University
The Workforce Management Specialist analyzes call volume, staffing levels, and contact center performance data to ensure patient access goals are met within the James Patient Access Services scheduling center. This role serves as the primary administrator of the NICE CXone platform, providing real-time monitoring, forecasting, and reporting to leadership. The position partners with JPAS leadership to optimize staffing models and maintain operational continuity in a high-volume oncology scheduling environment.
Headquarters
Columbus, Ohio, United States
Company Size
10001+ employees
Founded
1870
The Ohio State University is a large, mission-driven land‑grant public research university headquartered in Columbus, Ohio, with multiple regional campuses across the state. It offers comprehensive undergraduate, graduate and professional programs and is home to the Wexner Medical Center, nationally recognized research institutes, and extensive extension and outreach services. Ohio State is known for high research activity and significant external funding, partnering with industry and communities to drive innovation and economic development. The university also has a prominent athletic tradition (the Buckeyes) and serves a diverse student body through teaching, research, and public service.
CBIZThe Tradeoff Economy: New Research from CBIZ, The Ohio State University and the National Center for the Middle Market Reveals How Middle Market Leaders Navigate High-Stakes Decisions Amid Uncertainty
22 hours ago
The Columbus DispatchOSU's Carter sat on over 20 boards, including Bitcoin miner that paid him $400K
1 day ago
Ohio State NewsMy grandpa is my classmate
Jan 14, 2026
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for The Ohio State University.
The Ohio State University didn’t post a salary, so this is our estimate from similar listings.
21% above the average for this role
Ohio Capital JournalA university president, an inappropriate relationship, $60K podcasts, and another scandal in Ohio
2 days ago
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