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Workforce Operation Specialist at Coupang - ApplyBlast

Workforce Operation Specialist

Coupang

3 months ago

3.2 on Glassdoor

Taipei, Taiwan, Taiwan

Onsite

Full Time

Junior

0 applicants

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About this role

The Workforce Operation Specialist will design and manage the end‑to‑end lifecycle of high‑volume workers, focusing on acquiring and engaging helpers and drivers. The role involves aligning workforce capacity with operational demand, ensuring quality hiring, streamlining onboarding, and developing programs to retain top‑performing workers.

Responsibilities

Partner with logistics and planning teams to right‑size workforce
Implement rigorous selection criteria to identify quality workers
Manage onboarding execution to ensure seamless sign‑up to shift transition
Create and deliver training materials and briefings for workers
Develop engagement programs to retain high‑performing workers

Skills

About Coupang

coupang.jobs

Headquarters

Seattle, Washington, United States

Company Size

10001+ employees

Founded

2010

View Profile

Coupang is a South Korean e-commerce and technology company that operates an online retail marketplace and logistics network for consumer goods, grocery delivery, and related services. It also provides services such as food delivery, video streaming, and fintech offerings through its broader platform ecosystem.