TCN
The Workforce Optimization (WFO) Implementation Specialist will become a subject matter expert on TCN's WFO application, overseeing its deployment and ongoing delivery for existing and prospective customers. The role involves demonstrating product features, building custom configurations, training client personnel, and collaborating with development and industry partners to enhance the platform.
Headquarters
St. George, Utah, United States
Company Size
201-500 employees
Founded
1999
TCN is a cloud contact center software company that provides AI‑powered solutions to modernize call and contact centers. Its platform offers omnichannel routing, automation, analytics, and integrations designed to elevate agent productivity and the customer experience. Branded as “Your Contact Center Solutions in the Cloud,” TCN serves organizations looking to move contact center operations to a flexible, cloud‑native environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TCN.
TCN didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role
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