ANZ
A Workforce Planning Manager at ANZ orchestrates end-to-end planning and real-time management for the Customer Contact Hub across voice and digital channels. The role involves converting demand forecasts into executable staffing schedules, actively managing intraday performance, and leading teams to protect customer experience and operational stability. Candidates must partner with senior stakeholders to improve workforce practices through data-driven insights and balanced decision-making in a high-volume banking environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ANZ.
ANZ didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role