Workforce Support Services Quality Coordinator

Betting Hero(1 month ago)

Denton, TX, Texas, United StatesOnsiteFull TimeMedior$45,000 - $55,000Workforce Support Services

About this role

The Workforce Support Services Quality Coordinator reviews, verifies, and processes support service requests to ensure accuracy, completeness, and compliance with program guidelines. The role manages high volumes of inquiries, provides timely responses to staff and stakeholders, and maintains documentation for quality assurance. The coordinator works closely with case managers and workforce staff to resolve issues and uphold program standards.

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Required Skills

Quality Review
Case Management
Administrative Processing
Detail Orientation
Organization
Time Management
Written Communication
Verbal Communication
Data Entry
Recordkeeping

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About Betting Hero

ziprecruiter.com

ZipRecruiter is an online hiring marketplace that connects job seekers with employers by aggregating millions of job listings and distributing employer postings across a network of job boards. For job seekers it offers search, one‑click apply and AI-driven career guidance; for employers it provides job posting, candidate matching, resume search and hiring analytics as a SaaS recruiting platform. The service emphasizes fast matching and broad distribution to help companies of all sizes find applicants and help candidates discover relevant openings quickly. Founded in 2010 and widely used across the U.S., ZipRecruiter positions itself as a streamlined, technology‑driven alternative to traditional recruiting channels.