userlane
This part-time, entry-level internship supports the Customer Success team by assisting Customer Value Managers with onboarding, operations, and reporting while also building in-app guidance and success materials for enterprise clients. The role involves creating clear, user-friendly content, troubleshooting technical issues, and analyzing adoption data to ensure customers derive real value from the software. It offers a dynamic environment with flexible hours and opportunities to work with AI-driven SaaS tools in a fast-paced, international setting.
Userlane is a software adoption platform purpose-built for regulated industries including healthcare, financial services, manufacturing, and pharma. Its platform combines Application Intelligence — which identifies where software creates friction and measures usage, license value, and ROI — with Contextual Assistance that delivers in-workflow guidance, AI-powered help, and automation directly inside applications. Userlane helps enterprises reduce training costs, cut support burden, optimize software spend, and prove the impact of their technology investments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for userlane.
userlane didn’t post a salary, so this is our estimate from similar listings.
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