oraclecloudinfrastructure
The Workplace Engineering Track Engineer oversees the Service Desk operations, ensuring staffing and skill levels are maintained during operational hours. This role involves managing Service Desk Agents, serving as an escalation point for complex issues, and producing management reports. The position also requires representing the team in IT operations meetings and assisting with first-line calls during high workloads.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role