Workplace IT Support Engineer

CUBE Global(22 days ago)

HybridFull TimeJunior$60,739 - $80,976 (estimated)Technology

About this role

The Workplace IT Support Engineer at CUBE is responsible for delivering comprehensive technical support for M365 and end-user compute systems to a global staff base. This role includes managing the full staff lifecycle, participating in high-priority incident responses, troubleshooting various technical issues, and collaborating with Security Operations on compliance activities. The engineer will also administer the M365 tenant, support business applications, and contribute to workplace technology projects while identifying opportunities for process improvements and automation.

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Required Skills

Technical Support
Service Delivery
M365 Administration
Incident Management
Troubleshooting
Process Improvement
Staff Lifecycle Management
Security Operations Support
Asset Management
Technical Documentation

+9 more

Qualifications

Microsoft certifications (MS-900, MS-102, MD-102, SC-900 or similar)

About CUBE Global

www.cube.global

CUBE is a leading provider of automated regulatory intelligence solutions, aimed at enhancing compliance within the financial services sector. The company's innovative platforms leverage AI technology to track and report on global regulations, management of obligations, and risk assessment, helping enterprises navigate the complexities of regulatory change. With a robust global presence and a growing client base, CUBE offers tailored solutions that empower organizations to transform compliance from a reactive necessity into a strategic advantage.