J.P. Morgan Workplace Solutions
J.P. Morgan Workplace Solutions is seeking a Complaints Manager to lead the end-to-end lifecycle of customer complaints in a regulated environment. The role involves owning investigations, ensuring response quality, managing KPIs, handling regulatory interactions, and driving continuous improvement. The position requires strong analytical, communication, and stakeholder management skills to resolve cases and remediate root causes.
Company Size
1-10 employees
J.P. Morgan Workplace Solutions provides equity compensation and employee share plan services that simplify the administration and delivery of stock-based rewards. Their offerings combine technology-enabled plan administration and recordkeeping with participant platforms, custody/brokerage, and support for plan design, tax, compliance and reporting. The solutions aim to improve employee engagement and streamline operational workflows for employers while ensuring accurate reporting and regulatory adherence. As part of J.P. Morgan, they leverage global scale and institutional custody expertise to serve multinational companies and their workforces.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for J.P. Morgan Workplace Solutions.
J.P. Morgan Workplace Solutions didn’t post a salary, so this is our estimate from similar listings.
24% below the average for this role