JLL
This role involves managing high-volume, SLA-driven support tickets for global operations across AMER, EMEA, and APAC. The specialist will own the complete lifecycle of support requests, utilizing internal knowledge repositories and operational playbooks to investigate issues and determine appropriate resolution paths. The position requires strong critical thinking, structured problem-solving, and excellent written communication skills to ensure timely and accurate customer resolutions.
Optimize your commercial real estate with JLL's strategic planning and design, delivering environments that thrive in today's dynamic world.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for JLL.
JLL didn’t post a salary, so this is our estimate from similar listings.
23% below the average for this role