Acquire Intelligence
The Complaints Manager is a senior individual contributor responsible for the end-to-end management of complex, escalated, regulatory, and privacy-related customer complaints. This hands-on role serves as the internal subject-matter expert for complaint handling, investigation, written responses, remediation, root-cause analysis, and regulatory readiness. The ideal candidate possesses strong Australian telecommunications complaints experience and working knowledge of relevant industry codes and regulations.
Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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