1st Line Customer Support Engineer (m/f/d)

forterro

6 hours ago

Italy

Onsite

Contract

Junior

0 applicants

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About this role

A Customer Support Specialist at a software company for window and door design provides support to customers using their software packages. The role involves analyzing customer requests through phone or email, developing tailored solutions, and ensuring efficient management of service commitments.

Skills

About forterro

forterro.com

Forterro is a software group that provides highly specialised, industry-focused business applications and services for manufacturers, distributors and other industrial businesses. Its solutions—centered on industry-specific ERP, cloud and digital-transformation capabilities—help customers strengthen operations, streamline processes and accelerate growth. Forterro combines product delivery with implementation, localization and ongoing support across multiple countries to build long-term partnerships and drive measurable operational improvements.