1st Line Service Desk Engineer
Future(4 days ago)
About this role
A 1st Line Service Desk Engineer provides basic technical support and troubleshooting for users within the organization. They handle initial inquiries, resolve common issues, and escalate more complex problems to higher levels of IT support.
Required Skills
- Help Desk
- Troubleshooting
- Customer Support
- Windows
- Active Directory
About Future
futureplc.comFuture plc is a global specialist media group and publisher headquartered in London. It operates a portfolio of well-known consumer and B2B brands across technology, gaming, music, photography, home & lifestyle and more — delivering expert editorial, reviews, video and podcasts (brands include TechRadar, GamesRadar, PC Gamer, What Hi‑Fi? and others). Future combines digital publishing with commerce, subscriptions, events and data-driven advertising to monetise audiences through reviews-led e‑commerce, memberships and branded solutions. The company is publicly listed and focused on scalable, content-led growth across international markets.
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