2048 - Call Centre Support Agent
Ctrack
About this role
A Call Centre Support Agent provides telephonic support to customers, Fitment Centres, and CTFM branches, monitoring high-risk alarms and ensuring vehicle compliance with monthly checks. The role involves reporting exceptions, managing CRM data, and assisting with recovery processes for SVS-installed vehicles.
Skills
Qualifications
About Ctrack
ctrack.comCtrack is a telematics and fleet management company offering next‑generation AI-driven solutions under its Crystal platform. The system goes beyond basic tracking and reporting to turn insight into foresight, using predictive analytics to forecast behavior, improve planning and control, and enhance safety and performance. Ctrack’s tools help businesses operating vehicle fleets reduce costs and optimize operations through monitoring, analytics, and actionable intelligence.
About Ctrack
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ctrack.
Salary
$119k – $169k
per year