2405.0218 - Technical Support Engineer Tier 2
8x8, Inc.
About this role
A Tier 2 Support Engineer at 8x8 Inc. provides escalation support across various departments, troubleshooting complex technical issues related to network and VoIP technologies, and ensuring high customer satisfaction through effective resolution and communication.
Skills
About 8x8, Inc.
8x8.com8x8, Inc. is a cloud communications company that provides unified communications, contact center, voice, video, chat, and CPaaS solutions for businesses. Its platform is used to support enterprise calling, customer engagement, and collaboration across global organizations.
About 8x8, Inc.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$81k – $108k
per year
More jobs at 8x8, Inc.
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