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© All Rights Reserved. ApplyBlast.com
Cloudli Communications
The VoIP Tier 2 Technical Support Technician resolves escalated technical issues related to VoIP services, devices, networks, and call routing. This role serves as the primary escalation point for Tier 1 Support, working directly with customers, partners, and vendors to diagnose and resolve complex service problems. The position requires analyzing SIP traces and network data to identify root causes while maintaining clear documentation and proactive customer communication.
Cloudli is a business communications provider delivering VoIP, SIP trunking, cloud-hosted business phone systems, and secure IP fax services. The company emphasizes reliable, secure, and scalable cloud communications that let organizations replace legacy telephony with managed voice and fax over IP. Cloudli serves businesses and channel partners with cloud-native tools and support to simplify deployment and ongoing management. Customers choose Cloudli for its focus on uptime, security, and easy migration to modern, hosted communications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cloudli Communications.
Cloudli Communications didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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