Potentiam Ltd
The 2nd Line Support Engineer provides technical support to customers, acting as an escalation point for complex incidents and service requests within Microsoft and infrastructure technologies. This role involves troubleshooting networking and authentication issues, administering cloud and on-premises systems, and supporting IT projects to ensure reliable service delivery. The position requires strong communication skills and the ability to manage multiple priorities in a fast-paced environment.
Global offshoring and business consulting solutions to build offshore teams, reduce costs and accelerate growth with expert HR, recruitment & strategic support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Potentiam Ltd.
Potentiam Ltd didn’t post a salary, so this is our estimate from similar listings.