City of Dallas
The 911 Call Analyst I serves as an entry-level first responder, handling a high volume of emergency and non-emergency calls to assess incidents and coordinate appropriate police, fire, or EMS assistance. This frontline role utilizes emergency communication technologies to gather critical information, prioritize responses, and provide crisis intervention for callers. The position requires maintaining professionalism and sound judgment under pressure while working in a 24/7 call center environment.
The City of Dallas website is the official online portal for the municipal government of Dallas, Texas, providing residents, businesses, and visitors with information about city services, departments, elected officials, and local news. The site centralizes online services such as utility billing and payments, permits and licensing, public safety and emergency alerts, trash collection and transportation, parks and recreation, and development resources. It also offers access to city council agendas, budgets and transparency documents, event calendars, and contact/feedback channels to request services or engage with city staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for City of Dallas.