Access Center Navigator
Virtua Health(19 days ago)
About this role
A Patient Navigator and Customer Service Representative role at Virtua Health involves acting as a point of contact to assist patients, physicians, and caregivers by facilitating appointments, referrals, and care coordination. The role emphasizes delivering excellent customer service and managing patient information while navigating the healthcare continuum. It supports improving patient outcomes and enhancing overall service satisfaction.
Required Skills
- Customer Service
- Medical Terminology
- Data Entry
- Communication Skills
- Care Coordination
- Telephony
- CRM
- Healthcare Knowledge
- Insurance
About Virtua Health
virtua.orgVirtua Health is an academic health system committed to helping South Jersey be well, get well, and stay well, offering a full range of health care services.
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