Access Navigator, Access Navigation, Full Time, Day
Valley Home Care(13 days ago)
About this role
The Access Navigator is a key contact in a high-volume healthcare call center, dedicated to providing exceptional patient service by assisting with scheduling, coordinating referrals, and facilitating access to healthcare services. This role focuses on ensuring a positive patient experience and smooth communication between patients, providers, and healthcare staff.
Required Skills
- Active Listening
- Communication
- Empathy
- Organization
- Patient Care
- Interpersonal Skills
- Multiline Phone System
- Medical Terminology
- Adaptability
- Customer Service
Qualifications
- Associates Degree or equivalent experience
About Valley Home Care
valleyhca.comValley Home Care provides the valley's best trained caregivers in Fresno and Modesto to help seniors and the elderly live safely in their own home. Call today!
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