Stanford Health Care
The Access Operations Agent handles high-volume inbound and outbound calls, faxes, and communications to coordinate patient access to healthcare services at Stanford Health Care. This role involves scheduling appointments, facilitating communication between patients and providers, and ensuring accurate documentation and routing of inquiries. The position requires strong customer service skills, knowledge of medical terminology, and proficiency with patient database systems like EPIC.
Headquarters
Palo Alto, California, United States
Company Size
10001+ employees
Founded
1885
Stanford Health Care is an academic, nonprofit medical center in Palo Alto that delivers the highest levels of care and compassion as part of Stanford Medicine. SHC treats a broad range of conditions—from cancer, heart disease, and brain disorders to primary care—offering specialty clinics, surgical services, and access to clinical trials. Known for multidisciplinary expertise and advanced, technology‑driven treatments, it operates Stanford Hospital and a network of outpatient centers across the Bay Area. Patients and referring providers choose SHC for complex, high‑acuity care informed by leading research and medical education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Stanford Health Care.
22% above the average for this role
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