Accommodations Case Manager

The Accommodations Case Manager manages workplace accommodation and life event support cases for associates, leading the interactive process for ADA/ADAAA accommodations and coordinating with third-party vendors to implement approved solutions. The role involves providing compassionate guidance during sensitive life events, ensuring compliance with relevant laws, and maintaining confidential documentation in HR systems. Additionally, the position tracks caseload metrics, produces reports for leadership, and develops training materials to enhance program effectiveness.