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Account Management Associate at Ninja Van - ApplyBlast

Account Management Associate

Ninja Van

4 months ago

3.4 on Glassdoor

Singapore

Onsite

Full Time

Junior

0 applicants

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About this role

An Account Manager in Singapore serves as the primary liaison for assigned clients, driving revenue growth through upselling and cross-selling while managing escalations and conducting regular business reviews. The role involves collaborating with internal teams to resolve operational issues, ensuring seamless stakeholder communication, and analyzing performance data to identify improvement opportunities. Additionally, the position supports the development of new business opportunities by proposing enhanced solutions tailored to client needs.

Responsibilities

Act as the main point of contact for assigned clients
Drive revenue growth through upselling and cross-selling opportunities
Conduct Monthly and Quarterly Business Reviews with clients
Resolve client issues and manage escalations promptly
Analyze trends and identify area improvement opportunities

Skills

Qualifications

Diploma in any fieldBachelor Degree preferred

About Ninja Van

ninjavan.co

Headquarters

Singapore, Central Region, Singapore

Company Size

10001+ employees

Founded

2014

View Profile

Ninja Van is a Singapore-founded, tech-enabled logistics and last-mile courier provider serving e-commerce merchants and consumers across six Southeast Asian countries. It offers parcel delivery, fulfillment, tracking and merchant tools — including API integrations and platform services — to simplify shipping for businesses of all sizes. Ninja Van emphasizes wide regional coverage, reliable door-to-door delivery, and digital operations to streamline cross-border and domestic logistics.