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Account Manager, Commercial at Intercom - ApplyBlast

Account Manager, Commercial

Intercom

11 days ago

3.6 on Glassdoor

Dublin, County Dublin, Ireland

Hybrid

Full Time

Medior

0 applicants

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About this role

The Account Manager, Commercial will lead the growth of the existing book of business in EMEA for Fin, a Salesforce company specializing in AI-powered customer support solutions. This role focuses on driving pipeline and revenue, securing customer renewals, and acting as a consultative partner to solve customer problems. The position requires managing cross-functional teams and leveraging AI fluency to articulate the value of Fin's product suite to clients.

Responsibilities

Drive pipeline and revenue by sourcing accounts and managing outbound efforts
Secure customer renewals and manage the renewal lifecycle for long-term success
Execute strategic sales processes using data-driven approaches and accurate forecasting

Skills

About Intercom

intercom.com

Headquarters

San Francisco, California, United States

Company Size

501-1000 employees

Founded

2011

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Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.