Account Manager, DACH

The Account Manager for the DACH region at Pallon is responsible for managing and expanding relationships with existing clients, specifically in Germany and Austria, to drive revenue growth through upselling and cross-selling of AI-powered defect detection solutions for sewer management. This role involves collaborating with Sales, Customer Success, and Technical Support teams to ensure high client engagement, conducting contract renewals, and providing strategic guidance to key decision-makers in municipalities and engineering firms. A focus on optimizing customer adoption and addressing account health metrics to reduce churn is essential.