Account Manager, Enterprise (West)
sitecore
About this role
A Senior Enterprise Customer Success Manager at Sitecore is responsible for managing key client relationships, understanding their needs, and aligning Sitecore solutions to foster retention and growth. The role involves strategic planning, collaborative support, and staying informed on industry trends to ensure long-term customer satisfaction.
Skills
About sitecore
sitecore.comSitecore is an enterprise digital experience platform that unifies content, data, and personalization in an AI-powered, cloud-native platform. It provides CMS, digital asset management, content operations, conversion optimization, audience intelligence, and commerce capabilities to help marketers and developers deliver personalized, data‑driven customer experiences at scale. Founded in 2001 and headquartered in San Francisco, Sitecore emphasizes AI-driven automation and integrations to accelerate workflows and optimize conversions across channels. Customers choose Sitecore for its unified content hub, extensible APIs, and tools for managing, personalizing, and measuring omnichannel experiences.
About sitecore
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$128k – $172k
per year