respond
The Founding Account Manager for the EU will build the Account Management function from the ground up, focusing on engaging, retaining, and growing self-service customers and key accounts across Europe. This commercial role involves driving expansion revenue, preventing churn, and developing a scalable playbook for customer success in a diverse market. The position requires managing a large portfolio of accounts while collaborating directly with the executive team to shape the function's design and strategy.
Headquarters
Kuala Lumpur, Malaysia
Trusted by 10,000+ B2C businesses to scale customer chats, calls & campaigns. Unify WhatsApp, TikTok, Instagram & Facebook in a team inbox with AI Agents on respond.io
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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