Account Manager - Italian Speaking

Deliveroo(27 days ago)

HybridFull TimeJunior$64,827 - $86,086 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Italian Speaking Account Manager at Deliveroo is responsible for managing a portfolio of restaurant partners, helping them enhance their delivery operations and participate in marketing campaigns to boost customer engagement. This role involves regular communication through phone, email, and video calls to provide tailored support, address partner needs, and drive key performance metrics like retention and order volume growth. The position requires fluency in Italian and English, as well as a strong background in account management and a passion for leveraging technology to support partner success.

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Required Skills

Account Management
Relationship Building
Communication Skills
Problem Solving
Creativity
Telephone Support
Data Analysis
Technology Enthusiasm
Multilingual Skills

Qualifications

Fluency in Italian
Fluency in English

About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.