Italian Speaking - Customer Service Representative
Mercier Consultancy(10 months ago)
About this role
An Italian Speaking Customer Service Representative at Mercier Consultancy acts as the primary voice for Italian-speaking clients, representing the company and supporting client satisfaction. The role focuses on strengthening client relationships and capturing feedback to help improve services. It supports the consultancy’s customer retention and service quality goals.
Required Skills
- Italian
- English
- Communication
- Listening
- CRM
- Problem Solving
- Prioritization
- Customer Centricity
- Team Collaboration
- Multichannel Support
About Mercier Consultancy
mercierconsultancy.comMercier Consultancy is a professional consulting firm specializing in providing strategic advice and tailored solutions to businesses. With a focus on enhancing operational efficiency, financial performance, and growth strategies, the company leverages its expertise to support various sectors. Mercier Consultancy aims to empower clients by delivering insights and recommendations that drive success in their respective markets.
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