Account Manager Mid Market

The Account Manager Mid Market at Modjo is responsible for managing and growing a portfolio of mid-market clients, focusing on maximizing product adoption, retention, and expansion through a value-driven and AI-centric approach. This high-impact role involves building trusted relationships with key stakeholders, including C-level executives, to ensure customer success and drive Net Revenue Retention. The position requires collaborating with sales, product, and marketing teams to refine processes, gather customer feedback, and contribute to the evolution of the Customer Success organization.