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© All Rights Reserved. ApplyBlast.com
Fin
The Mid-Market Relationship Manager owns and grows a portfolio of fast-growing customers, driving revenue expansion, retention, and long-term loyalty for Fin's AI-powered solutions. This role involves partnering with executives and operators to uncover pain points, position AI-driven solutions, and tie the platform directly to business impact. The position requires designing territory strategies for upsell and cross-sell opportunities while collaborating cross-functionally to translate customer needs into product innovation and GTM alignment.
Company Size
1-10 employees
Fin is an AI Customer Agent developed by Intercom, used by over 12,000 of the world's leading brands to deliver perfect customer experiences across the entire customer journey — including service, sales, and ecommerce. Powered by Intercom's proprietary Apex AI models, Fin achieves industry-leading resolution rates and works across all channels including chat, voice, email, and social. Businesses can get started with a free trial and deploy Fin in under an hour, integrating with major helpdesks and tech stacks without engineering resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fin.