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Account Manager, SMB - US at Perk Canada - ApplyBlast

Account Manager, SMB - US

Perk Canada

4 months ago

Boston, MA

Hybrid

Full Time

Junior

2 applicants

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About this role

Perk is seeking an Account Manager to lead a portfolio of small and medium-sized business customers in the North American market. This role focuses on driving growth, maximizing product usage, and ensuring high customer satisfaction through deep business understanding and strategic relationship management. The hire will leverage data analytics to deliver regular business reviews and collaborate with internal teams to streamline product rollouts.

Responsibilities

Own and manage a portfolio of small and medium-sized business accounts
Drive revenue growth and margin expansion through upselling and cross-selling
Deliver regular business reviews and data-driven insights to senior stakeholders
Identify and resolve account issues to ensure long-term customer solutions
Collaborate with internal teams to facilitate smooth product integrations and rollouts