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SMB Account Manager at Bullhorn - ApplyBlast

SMB Account Manager

Bullhorn

4 months ago

3.8 on Glassdoor

Hybrid

Full Time

Junior

0 applicants

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About this role

The SMB Account Manager at Bullhorn manages and grows a portfolio of small-to-mid-sized business customers, acting as a trusted advisor to drive retention, renewals, and account expansion. The role involves conducting regular business reviews, identifying upsell opportunities, and partnering with internal teams to deliver an exceptional customer experience while maintaining accurate forecasts in the CRM.

Responsibilities

Manage and grow a portfolio of SMB customer accounts
Conduct regular business reviews to assess account health
Identify and execute upsell and cross-sell opportunities
Develop and implement strategies to minimize customer churn
Partner with cross-functional teams to deliver client value

Skills

About Bullhorn

bullhorn.com

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1999

View Profile

Bullhorn is an AI-powered recruitment software platform trusted by more than 10,000 companies, including 80% of the world's largest staffing agencies. It offers a suite of tools including ATS & CRM, automation, search & match, onboarding, and its AI solution Bullhorn Amplify to help agencies of all sizes automate their recruiting lifecycle and increase placements. Bullhorn serves the staffing and recruitment industry with cloud-based solutions and a marketplace of 300+ pre-integrated technology partners.