Account Manager - US East
BLACKLANE
About this role
A Customer Success Manager at Blacklane manages relationships with enterprise clients across the East Coast and Latin America, focusing on retention and growth through strategic planning and collaboration. The role involves working with diverse regions, driving client satisfaction, and supporting sustainable mobility solutions.
Skills
About BLACKLANE
blacklane.comBlacklane is a global chauffeur service that lets travelers book professional, vetted drivers and premium vehicles on demand or by pre-booking via its website and mobile apps. It focuses on airport transfers, point-to-point rides, and hourly bookings with fixed pricing and a premium alternative to taxis and rideshares. Blacklane serves both leisure and corporate customers, offering business accounts, partner integrations and API access for large-scale travel management.
Recent company news
The Business Travel MagazineBlacklane partners with Saudi helicopter company
Dec 17, 2025
Business Travel NewsBlacklane Names Black New York GM
Dec 10, 2025
TipRanksBlacklane Builds Global Brand Momentum With Awards, Visa Deal, and Gulf VIP Contracts
2 weeks ago
Electric VehiclesBlacklane Adds First Lucid Air Vehicles to its Fleet, Gravity SUV to Follow
Jul 9, 2025
GlobetrenderBlacklane chauffeur firm says 'a robotaxi can’t assist with luggage'
1 month ago
About BLACKLANE
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BLACKLANE.
Salary
$80k – $110k
per year