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Account Manager at Simpro Software - ApplyBlast

Account Manager

Simpro Software

4 months ago

1.6 on Glassdoor

Onsite

Full Time

Senior

3 applicants

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About this role

As an Account Manager at Simpro Group, you will manage a portfolio of SMB and Mid-Market customers to drive retention, adoption, and revenue expansion within a SaaS environment. The role involves acting as a strategic advisor to foster long-term partnerships, conducting executive business reviews, and collaborating with cross-functional teams to ensure measurable customer outcomes. Based in Reading RG1, this position requires owning the renewal and expansion lifecycle while maintaining strong pipeline discipline.

Responsibilities

Proactively manage a portfolio of existing customer accounts to foster partnerships
Develop strategic understanding of client goals to identify upsell and cross-sell opportunities
Conduct regular executive business reviews to demonstrate ROI and align solutions
Own the full expansion and renewal lifecycle while maintaining pipeline accuracy
Partner with cross-functional teams to resolve issues and enhance customer experience