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Account Manager at Cloudbeds - ApplyBlast

Account Manager

Cloudbeds

1 month ago

3.7 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

The Account Manager will actively manage a portfolio of LATAM customers, serving as the primary point of contact to build strong relationships and drive customer success. This role focuses on identifying upsell opportunities, minimizing churn, and providing strategic guidance to help hoteliers optimize their operations and achieve success outcomes. The position requires leveraging hospitality expertise to enhance platform utilization and ensure seamless customer experiences.

Responsibilities

Manage portfolio of LATAM customers and ensure seamless customer experiences
Identify upsell opportunities and implement strategies to minimize customer churn
Analyze customer data and usage patterns to improve platform utilization

Skills

About Cloudbeds

cloudbeds.com

Headquarters

San Diego, California, United States

Company Size

501-1000 employees

Founded

2012

View Profile

Cloudbeds is a hospitality technology company that provides a unified platform for hotels, hostels, vacation rentals, and other lodging businesses. Its software helps properties manage reservations, front desk operations, payments, guest communications, and distribution across online booking channels. The company focuses on helping hospitality businesses streamline operations, increase revenue, and improve the guest experience.