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© All Rights Reserved. ApplyBlast.com
AskNicely
The Account Manager serves as the commercial owner of a significant book of business, responsible for driving retention, mitigating churn, and identifying expansion opportunities within a portfolio of 150 to 200 accounts. This role involves managing the entire commercial lifecycle, including renewals, cross-sells, and up-sells, while collaborating closely with the Customer Success team to ensure overall account health and growth. The position requires strong commercial acumen and a strategic mindset to forecast portfolio health and hold customers accountable to their agreements.
Headquarters
Portland, Oregon, United States
Company Size
51-200 employees
Founded
2014
AskNicely is a customer experience platform that helps service businesses collect, measure, and act on customer feedback using NPS/CSAT surveys and real‑time feedback workflows. It automates survey delivery, alerts, and feedback management so frontline teams can respond quickly, stay motivated, and close the loop with customers. The product set includes analytics, employee activation, reputation management, and AI‑driven insights (NiceAI) to surface trends and link CX to business outcomes. AskNicely integrates with common tools to help organizations turn feedback into measurable improvements to the bottom line.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AskNicely.