Account Operations Manager (Northeast)
Adaptive Biotechnologies(1 month ago)
About this role
The Account Operations Manager at Adaptive Biotechnologies leads efforts to ensure successful integration and adoption of the clonoSEQ® Assay within healthcare organizations. This customer-facing role acts as a clinical and operational liaison across internal teams and external partners to improve diagnostic uptake and the overall customer experience. The position contributes operational insight to strategic initiatives across the diagnostics business.
Required Skills
- Customer Onboarding
- Workflow Development
- Training Delivery
- Clinical Fluency
- MRD Testing
- EMR/EHR
- LIS Platforms
- Account Management
- Stakeholder Engagement
- Technical Enablement
+3 more
Qualifications
- Bachelor's Degree
- Master's Degree
About Adaptive Biotechnologies
adaptivebiotech.comNew Relic is a cloud-based observability platform that helps engineering teams collect, store, and analyze telemetry—metrics, logs, traces, and real-user monitoring—across applications and infrastructure. It offers APM, infrastructure monitoring, distributed tracing, logging, synthetic and browser/mobile RUM, dashboards, alerting, and query-driven analytics in a unified SaaS console. With easy instrumentation, rich APIs, and many integrations, New Relic aims to speed root-cause analysis and reduce mean time to resolution. Organizations use it to gain end-to-end visibility, correlate performance across stacks, and support SRE/DevOps workflows.
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