Account Operations Specialist

Adaptive Biotechnologies(1 month ago)

RemoteFull TimeMedior$63,500 - $95,300Account Operations

About this role

The Account Operations Specialist is a customer-facing role supporting Adaptive’s clinical product clonoSEQ and acting as a liaison between clinicians, field teams, and internal operations. The role focuses on ensuring a high-quality experience for clinicians and patients and contributing to operational excellence through cross-functional collaboration.

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Required Skills

Account Support
Provider Onboarding
EMR Integration
Relationship Building
Reporting
Customer Liaison
Customer Education
Inventory Management
Collaboration
Escalation Management

+3 more

Qualifications

Bachelor's Degree
2 Years Related Experience

About Adaptive Biotechnologies

adaptivebiotech.com

New Relic is a cloud-based observability platform that helps engineering teams collect, store, and analyze telemetry—metrics, logs, traces, and real-user monitoring—across applications and infrastructure. It offers APM, infrastructure monitoring, distributed tracing, logging, synthetic and browser/mobile RUM, dashboards, alerting, and query-driven analytics in a unified SaaS console. With easy instrumentation, rich APIs, and many integrations, New Relic aims to speed root-cause analysis and reduce mean time to resolution. Organizations use it to gain end-to-end visibility, correlate performance across stacks, and support SRE/DevOps workflows.

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